The online store ensures the privacy of its customers and guarantees the security of personal data. The information you provide during the purchase of goods is necessary to ensure a smooth process of acquiring and delivering the product. The provided information will not be used for unlawful purposes. Your name, address, and phone number will only be disclosed to the shipping company responsible for delivering the goods. In all other cases, your personal data may be disclosed to third parties only in accordance with the laws of the Republic of Lithuania.

By registering on and placing an order, the buyer agrees to keep and not disclose their login information to anyone. Furthermore, the buyer confirms that they are of legal age and have the right to order products from the online store.

Unauthorized use and distribution of the textual and graphical information on this website in other internet pages or media outlets without written consent from UAB “WeeRide Baltic” is strictly prohibited.


In order to ensure a reliable and secure online purchase of our products and protect the rights and legitimate interests of both parties, we recommend carefully reading the following terms and conditions of purchase and sale (hereinafter referred to as the “Terms”), which shall be considered a mutual agreement.

Terms and conditions of online store.


These terms and conditions of purchase and sale (hereinafter referred to as the “Terms”) apply to the Buyer when ordering products, establishing the rights and obligations of the Parties, conditions and procedures for purchasing, payment, delivery, and returns, as well as other provisions related to the purchase and sale of products on the online store.

By placing an order for the purchase of products on the website, the Buyer agrees to these Terms. shall be released from any liability for losses incurred if the Buyer fails to familiarize themselves with the Store’s Terms, despite having had the opportunity to do so. reserves the right to change the content of the Terms. The Terms applicable to the Buyer are those in effect at the time of the purchase.


The Buyer has the right to purchase products from the online store in accordance with these Terms and the Seller’s specified procedures. The Buyer has the right to cancel an order by notifying the Seller in writing (by email) or by phone, indicating the desired return of the product and its order number, no later than within 24 hours from the order placement.

The Seller has the right, without prior notice to the Buyer, to cancel their order if the Buyer, having chosen the bank transfer payment method, fails to make payment for the products within 3 (three) working days from the order confirmation.


All prices on are indicated in euros/litas, including VAT. Once you have created your order and clicked the “order confirmation” button, a proforma invoice will be generated, and you will be able to make the payment through your bank. The Buyer can pay for the products either by bank transfer or in cash upon delivery by the courier. The order becomes valid when the online store administration receives notification from the bank confirming that the payment has been made.


The delivery of FirstBIKE bicycles in Lithuania is free of charge and is carried out by a courier.

For orders of other products that do not exceed 70 EUR, the delivery fee is 4 EUR. The delivery time is 1-3 working days, and the Seller reserves the right to change the delivery fee.

When placing an order, the Buyer is obligated to provide the accurate delivery address. If the courier fails to find someone to deliver the goods at the specified address due to the fault of the customer, a new delivery time is arranged with the buyer. The repeated delivery is carried out only once. If the courier cannot find the recipient on the second attempt, the goods are returned to the office. In this case, a representative of the Seller contacts the Buyer to discuss new delivery conditions, and the delivery costs are borne by the Buyer unless otherwise decided by the administration.

The Buyer must immediately inform the Seller in the following cases:

– If the received package is damaged, the Buyer must note it in the courier’s delivery receipt. Failure to do so releases from liability for any damage to the goods resulting from the damaged packaging.

– If the product in the package is damaged, incomplete, or not the one that the Buyer ordered.


The return of FirstBIKE bicycles in Lithuania is FREE. For the return/exchange of other products (accessories, helmets), the customer is responsible for the associated expenses. We will refund the money for the returned item within 3 working days upon receiving it.

The Buyer has the right to exchange purchased items for other products offered by or return unsatisfactory products. The Buyer can exercise this right within 14 days from the delivery of the goods (when the Buyer or their authorized person signs the delivery note). These rights are granted to the Buyer according to the laws of the Republic of Lithuania. Products can only be returned or exchanged if they have not been used, damaged, or altered in appearance. Important note: the returned bicycle must not be fully assembled. When returning the products, the Buyer must provide the purchase documents (invoice received with the product). The Buyer must inform the Seller of their intention to return the products by phone or email.

For any additional questions, the team is ready to assist and respond. Please contact us at tel. =370 686 84228 or