DELIVERY

Delivery of FirstBIKE bicycles in Lithuania is FREE of charge.

For orders of other products below 70 Eur, the delivery fee is 4 Eur.

Delivery time: 1-3 working days after payment.

We also ship to other countries (for pricing and delivery times, please inquire separately) via email: info@balansiniaidviratukai.lt, tel. +370 686 84228.

If you have any questions regarding delivery, feel free to call or email us at info@balansiniaidviratukai.lt, tel. +370 686 84228.

REFUND

Return/exchange of FirstBIKE bicycles in Lithuania is FREE of charge.

If you are not satisfied with the product, you can always return it! We have a 14-day return policy. Within 14 days from delivery, we will accept your unused, undamaged, and fully equipped product in its original, intact packaging (IMPORTANT: the bicycle must be unassembled). We will coordinate the return process or exchange options with you and arrange for a courier to pick up the item. The customer is responsible for the return/exchange costs of other products (accessories, helmets). We will refund the money for the returned item within 3 working days of receiving it.

If you have any questions regarding delivery or returns, feel free to call or email us at info@balansiniaidviratukai.lt, tel. +370 686 84228.